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Terms and Conditions

By accessing the Nini Balance website and making purchases through our digital channels, the user declares to be aware of and in agreement with these Terms and Conditions of Use and Purchase.

 

We recommend carefully reading this document before using our services.

 

1. About the Nini Balance

Nini Balance is a brand that produces artisanal food and sells its products through its website and digital channels, such as social media and customer service via WhatsApp.

 

2. Use of the website

By browsing our website, the user agrees to:

  • Use the site in a lawful and respectful manner;

  • Do not engage in activities that may impair the platform's operation;

  • Do not use content from this site without prior authorization.

We reserve the right to suspend or restrict access to users who violate these conditions.

 

3. Registration and accuracy of information

To make purchases, the customer must provide accurate and up-to-date information.

Nini Balance is not responsible for problems arising from incorrect information provided by the customer, especially regarding delivery address and contact details.

 

4. Products and availability

Due to the artisanal nature of our products, slight natural variations in appearance and availability may occur.

Products are subject to stock availability, and orders may be cancelled if a product is unavailable, with a full refund of the amounts paid.

 

5. Prices and payments

The prices shown on the website may be changed at any time without prior notice, always respecting the price confirmed at the time of purchase.

Payments can be made using the methods available on the platform, which may include credit card, Pix (Brazil's instant payment system), and other methods offered at the time of purchase.

The order will be processed after payment confirmation.

 

6. Deliveries

Delivery times and conditions follow the rules described in our Delivery Policy, available on the website.

Occasional delays may occur due to external and logistical factors, and the brand is not directly responsible for issues beyond its control.

 

 

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